OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
90 ratings and 64 comments received in the last 90 days.
08 May 2026
Every aspect of the purchase was made super easy and seamless
05 May 2026
Best sales team in the UK! Pleasant experience throughout, the whole experience was flawless, very friendly staff and very knowledgeable. Thank you HJ NW!
03 May 2026
Im very happy with the whole experance of buying my new car
02 May 2026
The experience from start to finish was exceptional.
30 April 2026
Great service listened to my needs
29 April 2026
Very friendly
21 April 2026
Lee and Les couldn't do enough to help me choose the right car for my needs. Both really lovely and helpful.
20 April 2026
Excellent service. It was a very enjoyable and exciting process, especially the reveal of my car on collection. Very friendly staff, a special thanks to Les. The manager even took time to thank us for purchasing a mini, nice touch :).
19 April 2026
Excellent service
12 May 2026
See below. No mini report was done this time.
09 May 2026
Service was good and staff very attentive. Unfortunately the bonnet was slightly scratched.
05 May 2026
Knew exactly what was happening throughout
03 May 2026
Terry at Mini provided outstanding customer service from start to finish and was friendly, knowledgeable, and genuinely attentive to my needs, making the whole experience smooth and stress-free. Terry took the time to explain everything clearly.
03 May 2026
Always satisfied with Halliwell jones and the staff. They always go above and beyond
02 May 2026
I specifically requested that my headlights be checked after both bulbs needed changing and I had difficulty fitting them. It says on the vehicle check form-checked, all ok, but on returning home, 1 bulb was not visible and clearly out of its casing.
02 May 2026
Drivers seat not put back to thr usual driving position also mirrors could not be used , i think i should have been advised before driving the car
29 April 2026
Great staff
28 April 2026
Everything went well from the girl on reception to when i got my nice clean Countryman back,and it passed the mot
26 April 2026
Great service - from start to finish, overall a very positive experience.
FIND Halliwell Jones North Wales.
Address
- Ffordd Maelgwyn, Llandudno Junction, LL31 9PL
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01492 562 444
Colwyn Bay as well as surrounding areas including Bangor, Prestatyn, Llandudno and Holyhead
Address
- Ffordd Maelgwyn, Llandudno Junction, LL31 9PL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01492 562 444
Colwyn Bay as well as surrounding areas including Bangor, Prestatyn, Llandudno and Holyhead
09 May 2026
Everything went well with the purchase , the staff were extremely helpful and explained everything to us about the car and the PCP payment. All the staff were extremely helpful and would like to thank Apryl and Lee the manager for all their help .